Introducing CPIplus, a Pension investment option that aims to deliver a consistent and predetermined return above inflation each year.
Not available for Transition to Retirement Pensions. Though returns above inflation are predetermined annually, Hostplus can shorten the return period. Hostplus may also adjust the rate of return with at least 30 days’ notice.
An interactive way to get financial education and tailored advice* online to help supercharge your future.
Exclusive to Hostplus members 24/7 via Member Online at no extra cost.
*Members with Term Allocated Pension, Lifetime Pension, Defined Benefit Pension, nil balances, non-standard investment options and some Maritime Contributory Accumulation members cannot access SuperSmart financial advice services.
Introducing CPIplus, a Pension investment option that aims to deliver a consistent and predetermined return above inflation each year.
Not available for Transition to Retirement Pensions. Though returns above inflation are predetermined annually, Hostplus can shorten the return period. Hostplus may also adjust the rate of return with at least 30 days’ notice.
Enter your Member Number and Password to access your account anytime.
Log in to manage your Pension account 24 hours a day, 7 days a week.
Pay your employees super contributions across multiple super funds.
Enter your Username and Password to access your account and start managing your investments.
Everyone is welcome to join us as a member of our personal super plans.
Starting a Hostplus Pension or joining Hostplus if you’re not already a member is easy.
No fees. Easy payments. Become a registered Hostplus employer in less than 10 minutes.
It only takes a few minutes to register to invest with Hostplus Self-Managed Invest.
Enter your Member Number and Password to access your account anytime.
Log in to manage your Pension account 24 hours a day, 7 days a week.
Pay your employees super contributions across multiple super funds.
Enter your Username and Password to access your account and start managing your investments.
Everyone is welcome to join us as a member of our personal super plans.
Starting a Hostplus Pension or joining Hostplus if you’re not already a member is easy.
No fees. Easy payments. Become a registered Hostplus employer in less than 10 minutes.
It only takes a few minutes to register to invest with Hostplus Self-Managed Invest.
Introducing CPIplus, a Pension investment option that aims to deliver a consistent and predetermined return above inflation each year.
Not available for Transition to Retirement Pensions. Though returns above inflation are predetermined annually, Hostplus can shorten the return period. Hostplus may also adjust the rate of return with at least 30 days’ notice.
Introducing CPIplus, a Pension investment option that aims to deliver a consistent and predetermined return above inflation each year.
Not available for Transition to Retirement Pensions. Though returns above inflation are predetermined annually, Hostplus can shorten the return period. Hostplus may also adjust the rate of return with at least 30 days’ notice.
Enter your Member Number and Password to access your account anytime.
Log in to manage your Pension account 24 hours a day, 7 days a week.
Pay your employees super contributions across multiple super funds.
Enter your Username and Password to access your account and start managing your investments.
Everyone is welcome to join us as a member of our personal super plans.
Starting a Hostplus Pension or joining Hostplus if you’re not already a member is easy.
No fees. Easy payments. Become a registered Hostplus employer in less than 10 minutes.
It only takes a few minutes to register to invest with Hostplus Self-Managed Invest.
Enter your Member Number and Password to access your account anytime.
Log in to manage your Pension account 24 hours a day, 7 days a week.
Pay your employees super contributions across multiple super funds.
Enter your Username and Password to access your account and start managing your investments.
Everyone is welcome to join us as a member of our personal super plans.
Starting a Hostplus Pension or joining Hostplus if you’re not already a member is easy.
No fees. Easy payments. Become a registered Hostplus employer in less than 10 minutes.
It only takes a few minutes to register to invest with Hostplus Self-Managed Invest.
DDO requires issuers and distributors of financial products to have a customer-centric approach in designing and distributing its products, with the aim of helping customers to obtain financial products that are appropriate for their objectives, financial situation and needs. The obligations apply to a broad number of financial products including (but not limited to) various Superannuation, Pension and Self-Managed Invest products offered by Hostplus.
A Target Market Determination (TMD) describes the target market for a financial product, explains any distribution conditions and restrictions on the distribution of the product and establishes the reporting requirements for the distributors of the product. Hostplus publishes a series of TMDs covering the products we offer to members, outlining the product’s target market and purpose.
Issuers and distributors of financial products must comply with the design and distribution obligations in Pt 7.8A of the Corporations Act 2001 (Corporations Act) from 5 October 2021.
The design and distribution obligations are intended to help consumers obtain appropriate financial products by requiring issuers and distributors to have a consumer-centric approach to the design and distribution of products.
In particular, issuers must design financial products that are likely to be consistent with the likely objectives, financial situation and needs of the consumers for whom they are intended.
A distributor is a regulated person who issues or sells a product, as an AFS licensee or their authorised representative.
Note that employers are not considered to be a distributor for the purpose of complying with distributor reporting requirements.
A distributor is expected to understand the requirements we establish in the TMDs for our products. This means a distributor will need to:
Distributors of Hostplus products are required to report specific matters, such as complaints, distribution outside the TMD (unless it is based on personal advice) and significant dealings. If you need any assistance with the reporting, please email your enquiry to ddoreporting@hostplus.com.au.
Complaints
A complaint is an expression of dissatisfaction made to us by an account holder (or someone legitimately representing their interests), related to our products or services where a response or resolution is explicitly or implicitly expected or legally required. Distributors should refer to ASIC’s guidance on complaints (Regulatory Guide 271 Internal Dispute Resolution) for further information.
The DDO obligations require external distributors of our products to report to us the volume and details of any complaints they have received about the design or distribution of our products covered by our TMDs.
General product & performance feedback
Distributors should report all general feedback about the product and its performance.
Distribution of product outside of TMD
Distributors should report all distribution outside of the target market that was not based on personal advice. This should include an explanation as to why the distribution is outside the target market.
Significant dealings
A significant dealing report is intended to capture material or significant distribution of a product outside of its TMD.
Whether or not a dealing is significant will depend on a variety of circumstances, including (but not limited to):
‘Significant’ is not defined by the Corporations Act. Each distributor will need to make an individual assessment in the circumstances of each case to determine when a dealing (or dealings) outside of a target market is significant, and this must be reported to Hostplus immediately.
Distributors are requested to use the DDO reporting form below to report to Hostplus any information requested by Hostplus in its TMDs and referred to above.
If, for any reason you are unable to report to Hostplus via the above form, you can submit your DDO report to Hostplus via email to ddoreporting@hostplus.com.au.
Any DDO report submitted to Hostplus via email should include the following information:
If you need any assistance with the reporting, please email your enquiry to ddoreporting@hostplus.com.au.
Information is collected in accordance with the Hostplus privacy policy. The Hostplus privacy policy is available on the Hostplus website at hostplus.com.au/privacy or by calling us on 1300 467 875. The privacy policy explains how we handle personal information, how members can access and/or seek correction of their your personal information and how members can make a complaint about a breach of privacy.
