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360HEALTH
SUPER TOOLKIT 

This Super Toolkit provides educational resources to help your employees who are Hostplus members make the most out of 360Health.

360Health is a virtual health and wellbeing service offered to all Hostplus members and their families1 at no extra cost.

This service offers a personalised approach to employee wellbeing. Members can get access to nutrition and fitness services, have general questions answered by GPs and nurses specialising in mental health2, or explore early intervention strategies to support their health or recovery journey.

360Health is provided in partnership with our insurer MetLife and delivered via Teladoc Health.



Videos

MetLife have developed videos to explain how some services work. Embed the video links to your internal social channel or Intranet when promoting 360Health.

Approved wording:

360Health is a virtual health and wellbeing service offered to all Hostplus members by our insurer MetLife, at no extra cost. Explore the services you can access and book a consult today.

Expert Medical Opinion

Fitness and Mobility

Discover what the Ask a GP service is

Mental Health Assist – Dr Lorelle Drew and Joanne Gauci

Nutrition Consult

360Health Fitness and Mobility – 5 min stretch with Evan

The videos have been created and produced by MetLife. Hostplus has not contributed to or influenced the content in any way.

Information is general only and does not take into account your health, personal or financial situation, needs or objectives. Life insurance products are issued by MetLife Insurance Limited (ABN 75 004 274 882, AFSL 238096). 360Health services are not insurance related and are not tied to an insured event. Check eligibility through your super fund, employer or adviser.


Get in touch

We hope you find the Super Toolkits easy to use. If you have any questions or require assistance, please don't hesitate to contact your Account Manager, or reach out to Hostplus at 1300 467 875. You can also get in touch with a Hostplus team member via live chat.


1. The term ‘family’ consists of a Hostplus member’s children, partner, parents and parents in-law.
2. Mental Health Assist is only available in respect of persons 18 years old or above.

You, as the employer, acknowledge to not utilise any Hostplus material to:
    a) give financial product advice or mislead employees about superannuation products;
    b) mandate, recommend or influence your employees to choose a particular superannuation fund; and
    c) make an unsolicited offer to employees, or ask them to apply for a superannuation product during real-time contact (such as a meeting).

Life insurance products are issued by MetLife Insurance Limited (ABN 75 004 274 882, AFSL 238096) (MetLife). 360Health services are provided in conjunction with Teladoc Health Australasia Pty Ltd (ACN 147 387 666) (Teladoc Health), a separate entity. 360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event. MetLife will not be responsible for the nature or quality of services provided by Teladoc Health.

All services except for Recovery Support are provided by Teladoc Health. Access to 360Health services will be at MetLife’s reasonable discretion and is eligible for all MetLife customers, partnered super fund members and their children, partner, parents and parents-in-law. MetLife reserves the right to discontinue or change the services at any time.

Hostplus insurance cover is provided by MetLife Insurance Limited ABN 75 004 274 882, AFSL 238096.  Hostplus insurance cover is provided to members in the Maritime division of the Hostplus Superannuation Fund by MLC Limited ABN 90 000 000 402, AFSL 230694.